Reception and HR Administration Assistant

November 30, 2024

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers. ProAmpac brings brand owners and packaging experts together to generate fresh thinking, accelerate advanced technology and increase speed-to-market, package customization and consumer differentiation.

Aim/Purpose of Job:

To professionally operate the divisions Reception ensuring all calls are answered promptly and efficiently directed to the correct person and greets all customers/suppliers/visitors in a cheerful, enthusiastic and professional manner. To undertake HR administration tasks as required.

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Main Duties & Tasks:

Handle Phone calls
Answer the phone in a professional and courteous manner as quickly as possible.
Determine the purpose of callers and forward the call to the appropriate person or department or interact with the caller on behalf of ProAmpac Grimsby.
Transfer calls as needed.
Take accurate messages and deliver these to the appropriate member of staff.
Welcome onsite visitors in a professional and courteous manner. Determine the nature of business and announce the visitor to the appropriate person or department.
Keep track of key people’s movements within the building and when they are working away from the office.
Create a good impression of ProAmpac Grimsby with visitor’s at all available points of contact.
Greeting/control of visitors and contractors ensuring admittance procedures strictly adhered to.
Ensure post are picked up at appropriate times.
Arrange couriers for urgent packages.
Keep the reception area tidy.
Maintain log of staff in the building and visitors signing in/out book.
Assist the HR team with administration duties as required including been involved with recruitment and onboarding of new employees.
Preparation of Induction programmes.
Receive goods/services into reception.
Administration Meeting Room Bookings, Purchase of Office requirements, stationery and refreshments
Issue Drinks Fobs / organise access Fobs with accounts and prepare induction packs new employees
Maintenance of all Notice Boards/ Employee Forms in document holders. On a weekly basis empty the suggestion boxes and co-ordinate the findings
Maintenance of Employees Lockers and work wear allocation by listing, liaising with laundry contractor and HR
To assist with all Hygiene and Quality responsibilities to ensure that company standards are met and surpassed
Work as part of a team, supporting colleagues and sharing information
Work in accordance with all company environmental management requirements, taking reasonable care for the protection of the environment through your own acts/omissions and report any opportunities for improving environmental targets
To be flexible in undertaking duties and responsibilities and may be asked to perform other duties which reasonably correspond to the general character of the position and are commensurate with its level of responsibility

We welcome applications from individuals who are eager to contribute positively to our team while developing their skills in a supportive environment.

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