Retail sales and online order packing ID-1508

November 27, 2024

Are you someone who maintains a great positive attitude, even in busy stressful times, and just gets stuff done, with a smile on your face?

If this is you, you may be the person we are looking for!

Poppy's Chocolate is looking for a new team member to work at our shop/factory in Beenleigh. Poppy's Chocolate brings joy to people locally and all around Australia via it's online store and if you are a happy joyful person, this could be the perfect fit for you. We are growing and need to add to our team.

Please do not apply before reading the whole advertisement and following requirements at the end.

Your main responsibilities will include:

serving customers in the shop
packing and dispatch of online and wholesale orders
packing chocolates
assisting with other operational duties
problem solving
assisting with creation of new hampers and promotions
Being a small business, your role is critical to our business success and your work ethic must match with the positive attitudes of our team.

Responsibilities include:

Exceptional customer sales and service both in person and on the phone
Pick and Pack customer orders (online and wholesale) for dispatch
Packing chocolates (by hand) fast, efficiently and with attention to detail
Some data entry and computer use for orders and booking couriers
Merchandise retail area to maximise sales
Organising Icepacks and packing orders with icepacks
Cleaning and maintaining a clean work environment
Inventory management

Essential personal qualities (be honest - if this is not you, don't apply):

A positive “can do” attitude with high levels of energy and enthusiasm
Friendly
Honest
Punctual
Reliable & Consistent
Respectful – gossip & pettiness do not belong in Poppy’s
Versatile – “not my job” does not belong in your vocabulary
Fast at packing whilst still upholding quality standards
Excellent communication skills

and courteous disposition when speaking with customers
Accountable and responsible - you own your mistakes, learn from them & accept responsibility
Superior time management skills - can manage numerous high priorities at any one time and stay calm
Team Work - can work well within a team and respect other team members
Initiative and desire to constantly improve and embrace change
An ability to handle stress – we have peak times when it can be extremely busy and you need to be able to take it in your stride and get the work done and orders out
Excellent attention to detail & high quality standards
Learn quickly and develop an extensive product knowledge
A love and appreciation of chocolate

job requirements:

Must be able to work efficiently and well unsupervised on your own and at a very fast pace. Speed is critical.
Minimum 3-5 years work experience in this type of role (sorry, this is not a junior role or a role for someone with no experience) although other work experience will definitely be considered if you are looking for a career change.
Must be able to converse with customers on the phone and in person
Repetitive work involved so physical strength is essential (lift 20-25kg) and you must be able to stand all day
Experience on Excel and Word preferred
Ability to maintain Health and Safety standards & follow company procedures/policies

Other Jobs You May Be Interested In

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER