Senior Program Manager (Part-Time), EU Stores Detail Page CX
Requirements
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Experience with product cycles of 6+ months
- Experience in product or program management, product marketing, business development or technology
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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Responsibilities
- Lead end-to-end program management including content management, communication, delivery, analytics and reporting.
- Own global partnerships to enable feature launches into EU.
- Dive deep into customer needs across EU product lines to understand critical pain points, purchase journeys, and product opportunities.
- Conduct analyses into feature usage and engagement.
- Respond to changes in products/programs/features/policies by revising goals at the pace of innovation.
- Facilitate feature requirements gathering through partnership with Product, Engineering, and Business Development teams.
- Identify and define Key Performance Indicators for owned programs.
- Proactively drive change and continuous improvement in support of the business goals.
- Foster tight partnerships with key stakeholders. This role in particular requires strong relationships with peers in EU Retail and WW engineering teams.
- Proactively communicate your teams' plans and accomplishments in both verbal and written narratives to ensure alignment with senior leadership and technical partners.